Privacy & Data

3r3r Privacy Policy – How We Handle Your Data in Pakistan

At 3r3r we collect only what is necessary, protect what we hold, and never sell your personal information to anyone. This Privacy Policy explains exactly what data we gather, why we need it, and what rights you have over it as a player based in Pakistan.

Last updated: June 2025 Language: English (en-PK) SSL Encrypted
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Privacy at a Glance

The six things every 3r3r player should understand about how their data is handled.

Minimal Data Collection

3r3r collects only the personal information needed to operate your account, verify your identity and process transactions. We do not ask for data we do not use.

No Selling of Your Data

3r3r does not sell, rent or trade your personal information to third-party advertisers or data brokers. Your details stay within the 3r3r platform ecosystem and trusted service partners only.

Industry-Standard Encryption

All data transmitted between your device and 3r3r is protected by TLS encryption. Stored data is encrypted at rest. Financial transaction data is handled through certified payment processors.

Your Rights Are Real

You can request a copy of the data we hold on you, ask us to correct inaccurate information, or request deletion of your account and associated data. All requests are handled within 30 days.

Clear Retention Periods

3r3r retains data only as long as necessary. KYC documents are kept for the minimum period required by applicable regulations. Closed account data is deleted according to a defined schedule.

Marketing Is Opt-In

3r3r only sends promotional communications to players who have opted in. You can unsubscribe at any time from account settings or by emailing support@3r3r.click. Opt-out requests are processed within 48 hours.

1. Who We Are

This Privacy Policy applies to 3r3r, operating at 3r3r.click ("3r3r", "we", "us", "our"). 3r3r is an online gaming platform providing sports betting, casino games, poker, jackpot slots, live casino and esports betting services, primarily serving players in Pakistan.

For the purposes of data protection, 3r3r is the data controller — meaning we determine how and why personal data is processed in connection with your use of the platform. If you have questions about how your data is handled, the contact details at the end of this policy apply.

What this policy covers: This Privacy Policy explains what personal data 3r3r collects when you register, use and interact with the platform, how we use that data, who we share it with, how long we keep it, and what rights you have. It applies to the 3r3r website at 3r3r.click and all services accessible through it.

2. Data We Collect

3r3r collects personal data in several ways: directly from you when you register or interact with the platform, automatically through your use of the site, and from third-party services used to verify your identity or process payments.

Information You Provide Directly

  • Full name as it appears on your CNIC or passport
  • Date of birth
  • Mobile phone number and email address
  • Residential address in Pakistan
  • CNIC or passport number (for KYC verification)
  • Payment method details — Easypaisa/JazzCash mobile numbers, bank account details for IBFT, or card details for Visa/Mastercard (stored by our payment processor, not on 3r3r servers)
  • Documents uploaded during identity verification (CNIC images, selfie with ID)
  • Communications sent to 3r3r support

Information Collected Automatically

  • IP address and approximate geographic location
  • Device type, operating system and browser version
  • Session duration, pages visited and features used
  • Betting and gaming activity — stakes, outcomes, game history
  • Deposit and withdrawal transaction records
  • Login timestamps and account activity logs
  • Cookie and tracking technology data (see Section 6)
Data Category Examples Required?
Identity dataName, date of birth, CNIC numberYes — for KYC
Contact dataEmail, phone number, addressYes — for account
Financial dataPayment method, transaction historyYes — for payments
Technical dataIP address, device, browserAutomatic
Usage dataGame history, bet records, session logsAutomatic
Marketing dataCommunication preferencesOptional
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3. How We Use Your Data

3r3r uses your personal data only for the purposes described in this policy. We do not use your data for anything beyond what is necessary to operate the platform, comply with our obligations and improve your experience.

Account and Service Operation

Your registration information is used to create and manage your 3r3r account, verify your identity before withdrawals, process deposits and withdrawals through your selected payment method, and maintain accurate records of your betting and gaming history. Without this data, the core service cannot function.

Security and Fraud Prevention

3r3r analyses account activity, login behaviour and transaction patterns to detect and prevent fraud, money laundering, bonus abuse and underage gambling. This processing is essential to the integrity of the platform and the safety of all players using it. Suspicious activity triggers a review process rather than automatic account action — a human assessment is part of any significant decision affecting your account.

Customer Support

When you contact 3r3r support, your communications are stored to allow us to handle your query, track its resolution and improve the quality of support over time. Support records are linked to your account for continuity. Communications are not used for marketing purposes.

Platform Improvement

Aggregated and anonymised usage data helps 3r3r understand how players interact with the platform — which games are most popular, where navigation is confusing, what features are used most on mobile. This data does not identify individual players and is used solely to improve the product.

Responsible Gaming

3r3r uses your gaming activity data — session length, betting frequency, deposit patterns — to identify signs of problematic gambling behaviour and, where appropriate, trigger safeguards such as notifications or account reviews. This processing is done in your interest and in accordance with 3r3r's responsible gaming commitments.

4. Legal Basis for Processing

Every piece of personal data 3r3r processes has a legal basis. The main bases we rely on are:

  • Contract performance: Processing necessary to create and operate your account, process transactions and deliver the services you signed up for.
  • Legal obligation: Processing required to comply with applicable laws, including identity verification requirements, anti-money laundering obligations and record-keeping requirements.
  • Legitimate interests: Processing for fraud detection, platform security and analytics — where our legitimate interest does not override your privacy rights.
  • Consent: Processing for marketing communications, where you have opted in. Consent can be withdrawn at any time without affecting the lawfulness of processing before withdrawal.

Where we rely on legitimate interests, we have assessed that our interest in processing the data is balanced and proportionate, and does not override the privacy rights of players. If you want more detail on any specific processing activity, contact support@3r3r.click.

5. Data Sharing

3r3r does not sell your personal data. We share data with third parties only where necessary to operate the platform, comply with legal obligations or protect against fraud. The categories of third parties who may receive your data include:

Payment Processors

When you deposit or withdraw, your payment details are processed by the payment service you select — Easypaisa, JazzCash, NayaPay, SadaPay, your bank or your card network. These processors operate under their own privacy policies and are bound by data protection agreements with 3r3r. Card details are never stored on 3r3r servers — they are handled entirely by the certified payment processor.

Identity Verification Services

KYC document verification may be handled by a third-party identity verification service. These services receive only the documents and data necessary for verification and are bound by confidentiality and data protection agreements. Your documents are not used by verification partners for any purpose other than the verification requested by 3r3r.

Technology and Hosting Partners

3r3r uses cloud hosting and technology service providers to operate the platform. These providers process data on our behalf under data processing agreements that restrict their use of your data to the services they provide to 3r3r.

Legal and Regulatory Requirements

3r3r may disclose personal data to law enforcement agencies, regulatory bodies or courts where required by applicable law or in response to a valid legal process. We will notify you of any such disclosure where legally permitted to do so.

What we never do: 3r3r does not share your personal data with third-party advertisers, data brokers or marketing list providers. If you receive marketing from a company claiming a connection to 3r3r that you did not consent to, contact us immediately at support@3r3r.click.

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6. Cookies & Tracking Technologies

3r3r uses cookies and similar technologies to make the platform work, remember your preferences and understand how players use the site. Here is what each type does:

Essential Cookies

These are required for the platform to function. They maintain your login session, remember your language preference and ensure the platform behaves consistently across pages. Without essential cookies, 3r3r cannot operate. These cannot be disabled.

Analytics Cookies

3r3r uses analytics tools to understand aggregate usage patterns — how many players visit each section, where they drop off, what devices are most commonly used. Data collected through analytics cookies is anonymised and aggregated before analysis. You can opt out of analytics tracking through your browser settings.

Functional Cookies

Functional cookies remember your preferences — such as your preferred betting view or saved payment method display. They improve convenience but are not essential. You can disable them in your browser or account settings without affecting core platform function.

3r3r does not use third-party advertising cookies or retargeting pixels. You will not be followed around the web by 3r3r ads based on your platform activity. The cookies on 3r3r.click are used only for platform operation and internal analytics.

7. Data Retention

3r3r retains personal data for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations and resolve disputes. The general retention periods are:

  • Active account data: Retained for the life of the account plus a minimum post-closure period required by applicable regulations.
  • KYC documents: Retained for a minimum of five years from the date of account closure or the last transaction, whichever is later, to satisfy anti-money laundering record-keeping requirements.
  • Transaction records: Financial transaction records are retained for a minimum of five years in line with standard financial record-keeping practices.
  • Support communications: Retained for two years from the date of the last communication in a thread, unless the matter relates to an unresolved dispute or legal obligation.
  • Technical logs: Server and access logs are retained for a maximum of 12 months and then deleted.
  • Marketing preferences: Retained until you withdraw consent or close your account.

When data is no longer required, it is securely deleted or anonymised. Anonymised data — which cannot identify you — may be retained for analytical purposes without time limit.

8. Data Security

3r3r takes data security seriously and has implemented technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or disclosure. These measures include:

  • TLS encryption for all data in transit between your device and 3r3r servers
  • Encryption at rest for sensitive stored data including identity documents
  • Access controls limiting internal data access to authorised staff on a need-to-know basis
  • Two-factor authentication for staff accessing systems that process player data
  • Regular security assessments and penetration testing
  • Incident response procedures for data breaches, including player notification where required

Payment card data is never stored on 3r3r systems. Cards are processed directly by our certified payment processor, which operates under PCI-DSS compliance standards. Your card number is not accessible to 3r3r staff at any point.

Your responsibility: Security works in both directions. Protect your 3r3r login credentials and do not share them with anyone. If you suspect your account has been accessed without your authorisation, contact support@3r3r.click immediately. 3r3r will never ask for your password in any communication.

9. Your Privacy Rights

As a 3r3r player, you have the following rights in relation to your personal data. All requests can be submitted by email to support@3r3r.click. We respond to all valid requests within 30 days.

Right to Access

You can request a copy of the personal data 3r3r holds about you. We will provide this in a commonly used electronic format. There is no fee for a standard access request.

Right to Rectification

If any personal data 3r3r holds about you is inaccurate or incomplete, you can request that we correct it. Most basic information — such as contact number or email — can be updated directly from your account settings without contacting support.

Right to Erasure

You can request that 3r3r delete your personal data. This right applies in certain circumstances — for example, if you close your account and there is no legal obligation requiring us to retain the data. Where retention obligations apply (such as KYC records), we will delete the data as soon as the retention period expires and confirm this to you.

Right to Restrict Processing

In certain circumstances, you can ask 3r3r to restrict how we process your data — for example, while a dispute about accuracy is being resolved. Restricted data is stored but not actively processed.

Right to Data Portability

For data you have provided to us directly (registration information, communication preferences), you can request a machine-readable copy to transfer to another service. This right applies to data processed on the basis of your consent or to fulfil a contract with you.

Right to Object

You can object to 3r3r processing your data where we rely on legitimate interests as the legal basis. We will assess your objection and either cease the processing or explain why our legitimate interest overrides your objection in the specific case.

Right to Withdraw Consent

Where processing is based on your consent — primarily marketing communications — you can withdraw consent at any time. Withdrawal does not affect processing that occurred before you withdrew. You can unsubscribe from marketing emails by clicking the unsubscribe link in any email or by contacting support.

10. Children's Privacy

3r3r is an adult gaming platform. The minimum age to register is 18 years. 3r3r does not knowingly collect or process personal data from anyone under the age of 18.

If we discover that an account has been registered by someone under 18, the account will be closed immediately, any real-money balance returned where possible, and all personal data associated with the account deleted promptly. If you believe a minor has registered on 3r3r, please contact support@3r3r.click with details so we can investigate and act.

The KYC verification process — which requires a government-issued photo ID — is one of the primary mechanisms 3r3r uses to prevent underage registration. Players who cannot provide valid age verification documentation will not be permitted to withdraw funds.

11. Marketing Communications

3r3r sends promotional emails, SMS notifications and in-platform messages about bonuses, promotions, new games and platform updates. Marketing communications are sent only to players who have opted in during registration or subsequently through account settings.

You can manage your marketing preferences at any time:

  • From the notifications section in your 3r3r account settings
  • By clicking the unsubscribe link in any marketing email
  • By contacting support@3r3r.click with an opt-out request

Opt-out requests are processed within 48 hours. After opting out, you may still receive transactional communications — such as withdrawal confirmations, KYC requests and account security alerts — as these are not marketing and are necessary for the operation of your account.

Players who have activated a self-exclusion or cool-off period on 3r3r are automatically removed from all marketing lists for the duration of that period. This happens without the need for a separate opt-out request.

12. Changes to This Privacy Policy

3r3r may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements or data processing practices. The date at the top of this page shows when the policy was last revised.

When material changes are made — particularly changes that expand how we use your data or affect your rights — we will notify registered players by email and by displaying a notice on the platform at next login. For minor updates that do not materially affect your rights, the page will be updated without direct notification.

Continued use of 3r3r after a privacy policy update constitutes acceptance of the revised policy. If you disagree with any change, you can close your account and request data deletion before the effective date of the change.

13. Contact & Data Requests

For any privacy-related queries, data subject rights requests or concerns about how 3r3r handles your personal data, use the contact details below. All privacy requests are handled by a dedicated team and receive a response within 30 days.

Privacy & Data Requests
support@3r3r.click
Use subject line: "Privacy Request – [your registered email]"
Live Chat Support
Available 24/7 at 3r3r.click
For general privacy questions — complex data requests should be emailed.
Response Time
Within 30 days of receiving a valid request
We may need to verify your identity before processing data subject requests.
Your Data, Your Control

Questions about your data? Need to access, correct or delete what 3r3r holds? Email support@3r3r.click at any time. For responsible gaming tools and support resources for Pakistani players, visit Responsible Gaming.

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18+ · Your data is protected · support@3r3r.click